Terms of service

1. Account Terms

By using this website, you confirm that you are at least the age of majority in your state or province of residence in India, or that you have given consent for any minor dependents to use this website under your supervision.

You agree to provide accurate, complete, and current information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Pricing and Payment

All prices listed on Dukan360 are displayed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change product prices at any time without prior notice. Payments must be made through the payment methods available on our website.

By placing an order, you agree that:

  • The payment information provided is accurate

  • You are authorized to use the selected payment method

  • All payments are subject to verification and approval

Orders may be cancelled if payment authorization fails.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and information on our website are accurate and up to date.

However, Dukan360 does not guarantee that product descriptions, images, or other content are completely error-free, accurate, or current.

If a product received differs significantly from its description, customers may contact us at dukan360store@gmail.com for assistance.

4. Order Acceptance

When you place an order on our website, it is considered an offer to purchase the product.

We reserve the right to accept or reject any order at our discretion for reasons including but not limited to:

  • Product availability

  • Errors in pricing or product information

  • Suspected fraudulent activity

  • Payment verification issues

If an order is cancelled after payment has been processed, a refund will be issued according to our refund policy.

5. Shipping and Delivery

Orders are processed and shipped within 1-2 BUSINESS DAYS after confirmation.

Delivery times may vary depending on location, courier services, and external factors beyond our control.

While we strive to ensure timely delivery, Dukan360 is not responsible for delays caused by courier partners, customs processes, or unforeseen circumstances.

Customers will receive tracking information once the order has been dispatched.

6. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy.

Customers may request returns or refunds for eligible products within the specified return period. Products must be returned in their original condition unless the item received is defective or damaged.

For return or refund assistance, customers may contact us at dukan360store@gmail.com.

7. Prohibited Uses

You may not use our website or services for any unlawful or prohibited purpose.

Prohibited activities include, but are not limited to:

  • Violating any applicable laws or regulations

  • Attempting to gain unauthorized access to our systems

  • Transmitting harmful code or malware

  • Engaging in fraudulent or deceptive practices

  • Using the website to harass, abuse, or harm others

Violation of these rules may result in termination of access to our services.

8. Limitation of Liability

To the fullest extent permitted by law, [STORE NAME] shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.

Our total liability for any claim related to a product or order shall not exceed the amount paid for that product.

9. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated Terms.